Terms and Conditions

Effective Date: 01/10/2025

Welcome to Quantock.  These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these terms.

1. General Information

This website is operated for Quantock, a clothing brand committed to quality, style, and customer satisfaction. Throughout the site, the terms “we”, “us” and “our” refer to the Quantock brand and its authorised operator.

 

2. Use of the Website

By using this website, you agree to:

  • Provide accurate and current information.
  • Not use the site for any unlawful or unauthorised purpose.
  • Not interfere with or disrupt the website’s functionality or security.

We ultimately reserve the right to refuse service, terminate accounts, or cancel orders at our discretion and will to our best endeavours contact you via your given email address to inform you in the rare event of such action.

 

3. Products and Services

All products are subject to availability. We reserve the right to:

  • Limit quantities of any product or service.
  • Discontinue any product at any time.
  • Modify prices, descriptions, or availability without notice.

We strive to display product colours and images as accurately as possible, but we cannot guarantee that your device’s display will accurately represent our product.

 

4. Orders and Payments

When you place an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorised to use the payment method provided.
  • Orders may be subject to verification and approval.

We accept major credit cards and other secure payment methods, including Apple Pay and Google Pay. All prices are listed in GBP Sterling and include applicable taxes unless stated otherwise.

 

5. Shipping and Delivery

Shipping times and costs vary depending on location and service selected. We are not responsible for delays caused by carriers or customs.

Please refer to the section on our delivery options for more details.

 

6. Returns and Exchanges

We offer returns and exchanges in accordance with our Return Policy. 

 

7. Intellectual Property

All content on this website—including text, graphics, logos, images, and software—is the property of Quantock and protected by copyright laws. You may not reproduce, distribute, or exploit any content without our written permission.

 

8. Limitation of Liability

We are not liable for any damages arising from:

  • Use or inability to use the website.
  • Errors or omissions in content.
  • Unauthorised access to personal information.

Use of our website is at your own risk.

 

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

 

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.  In the rare instance of unresolved disputes, having endeavoured to establish resolution to the satisfaction of all affected parties, we will seek remedy in the courts of England and Wales.

 

11. Contact Us

If you have any questions about these Terms, please contact us at Hello@QuantockGBR.com

 

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.

 

13. Operation

The Quantock brand is run by Chess End to End Ltd, Surbiton, KT6 4JX.  A company registered in England and Wales.  Registration number 12672927.  VAT number GB467300106